Privacy Policy

Steuler Linings Corp. — steuler-linings.us | Last updated: May 2025

Steuler Linings Corp. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website steuler-linings.us (the "Website") or otherwise contact us through the Website or related business communications.

This Privacy Policy applies to personal information we collect through the Website and related U.S. business communications. It does not apply to third-party websites, applications, or services that we do not own or control.

Please read this policy carefully. Your use of the Website is subject to this Privacy Policy. If you do not agree with our practices, please discontinue use of the Website.

1. Information We Collect

We may collect the following categories of information:

Information you provide voluntarily: When you contact us by email, telephone, web form, or other business communication, we may collect your name, email address, phone number, company name, job title, and the content of your message.
Business contact information: If you communicate with us in a business capacity, we may collect professional or employment-related information, such as your company, role, business address, business phone number, and business email address.
Automatically collected information: When you visit the Website, we may automatically collect limited technical and usage information, including your IP address, browser type and version, device type, operating system, referring URLs, pages viewed, date and time of visit, and similar website usage data. This information may be collected through server logs, cookies, or similar technologies, as described in our Cookie Notice.

We do not knowingly collect sensitive personal information through the Website, such as Social Security numbers, driver's license numbers, financial account information, precise geolocation, health information, biometric information, or information about children.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Send you requested product information or documentation
Operate, maintain, and improve the Website
Maintain internal records and manage business relationships
Analyze usage trends and monitor the technical performance of the Website
Comply with applicable legal obligations
Protect our rights, property, operations, users, affiliates, and others
Detect, prevent, and respond to fraud, security incidents, or misuse of the Website

We do not sell personal information for money. We also do not share personal information for cross-context behavioral advertising or process personal information for targeted advertising, as those terms are used under applicable U.S. state privacy laws. We do not use personal information collected through the Website for automated decision-making or profiling that produces legal or similarly significant effects.

3. Additional Information for Non-U.S. Users

Where applicable law requires us to identify a legal basis for processing personal information, we generally rely on one or more of the following legal bases: our legitimate interests in operating, securing, and improving the Website and responding to business inquiries; your consent where required by law; performance of a contract or pre-contractual communications; and compliance with legal obligations.

4. Sharing and Disclosure of Information

We may disclose personal information as described below:

Affiliated companies: Steuler-KCH GmbH and other members of the Steuler Group, for internal business, operational, technical, administrative, customer support, and compliance purposes, subject to appropriate safeguards.
Service providers: Third-party vendors and service providers that assist with website hosting, IT support, cybersecurity, communications, data storage, analytics, and other business operations. These parties are authorized to use personal information only as necessary to provide services to us or as otherwise permitted by law.
Legal requirements: When required by law, regulation, subpoena, or court order, or to protect the rights, property, or safety of Steuler Linings Corp., its affiliates, or the public.
Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case the successor entity will be bound by this Privacy Policy.

We do not sell personal information or share personal information for cross-context behavioral advertising.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to operate the Website, support security, remember limited technical preferences, and understand basic Website usage.

We currently do not use advertising cookies, targeted advertising cookies, social media tracking cookies, or third-party analytics cookies. We also do not currently disclose cookie data to advertising networks or data brokers.

Do Not Track. We do not currently employ a process for automatically responding to "Do Not Track" (DNT) signals sent by web browsers, mobile devices, or other mechanisms. Per industry standards, third parties may be able to collect information, including personal information, about your online activities over time and across different websites or online services when you use the Website.

Global Privacy Control. You can use the Global Privacy Control ("GPC") through a supported browser to signal certain of your opt-out preferences. If you use the GPC, we will process your request for your browser, but it will not apply outside of that browser to your device. You will need to use the GPC for each browser you use to access the Website. If you clear your cookies in your browser after using the GPC, you will need to use the GPC again for us to process your opt-out for that browser.

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website. For more information, please see our Cookie Notice.

6. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and conduct legitimate business operations. Contact inquiries are generally retained for up to three years unless a longer retention period is necessary for business, legal, compliance, or dispute-resolution purposes. Server log data is generally retained for up to 12 months unless longer retention is necessary for security, troubleshooting, legal, or operational purposes.

7. Your Rights and Choices

U.S. Privacy Rights

Depending on where you live and the laws that apply, you may have certain statutory data protection rights regarding your personal information. These rights may be subject to exceptions and limitations under applicable law.

You may have the right to:

be informed of what personal data we hold about you and request access to and/or a copy of it;
request that we correct personal information that is inaccurate or incomplete;
request that personal information be removed from our systems (deleted), subject to certain exceptions;
request a portable copy of certain personal information;
opt out of certain processing of your personal information, including (where applicable) targeted advertising, and the sale or sharing of personal information (as those terms may be defined by applicable law);
withdraw your consent at any time where we process personal information based on your consent (this will not affect the lawfulness of processing before you withdrew consent);
not be discriminated against for exercising your rights (where applicable); and
appeal a decision we make about your request (where applicable under U.S. state law).

Sale/Sharing for targeted advertising: Steuler Linings Corp. does not sell personal information. Steuler Linings Corp. does not share personal information for cross-context behavioral advertising (also called targeted advertising) as those terms may be defined under certain U.S. state privacy laws.

Sensitive personal information: Steuler Linings Corp. uses sensitive personal information only for purposes such as providing services, credentialing, security, fraud prevention, and compliance with law, as described above, and not to infer characteristics about you for targeted advertising.

Non-discrimination: Steuler Linings Corp. will not discriminate against you for exercising your privacy rights.

If you wish to exercise any of these rights, please contact us by writing to or emailing us at info@steuler-linings.us or by mail to:

Steuler Linings Corp.
150 North Michigan Avenue, 35th Floor
Chicago, Illinois 60601
Phone: +1 (330) 418-4374

We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

Authorized agents (where applicable): In some U.S. states, you may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we may ask for proof that the agent is authorized, and we may also require you to verify your identity directly with us.

Appeals (where applicable): If we deny your request, you may have the right to appeal our decision. To appeal, please email info@steuler-linings.us with the subject line "Privacy Request Appeal" and include your original request and our response. We will review and respond within the time required by applicable law.

Shine the Light. Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b) a description of the categories of Personal Information disclosed, by contacting us per the "Contact Us" section below.

EEA, Switzerland, and UK Privacy Rights

If you are located outside the United States, please be aware that any Personal Information you provide to us will be transferred to, stored in, and processed in the United States, where data-protection laws may differ from those in your country of residence.

Legal Bases for Processing (EEA, UK, and Switzerland). If you are located in the EEA, the UK, or Switzerland, we process your Personal Information only where we have a valid legal basis under the General Data Protection Regulation ("GDPR"), the UK GDPR, or the Swiss Federal Act on Data Protection ("FADP"), as applicable. Our legal bases include:

Performance of a Contract: We process your information when it is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: We process your information when it is necessary for our legitimate business interests (or those of a third party) and your rights do not override those interests — for example, to operate and improve our Services, to detect and prevent fraud, to ensure the safety and security of our facilities, and to send you communications about goods and services that may interest you.
Consent: Where required by applicable law, we process your information based on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time by contacting us using the methods described below, without affecting the lawfulness of processing based on consent before its withdrawal.
Legal Obligation: We process your information when it is necessary to comply with a legal obligation to which we are subject.

Your Rights Under the GDPR and UK GDPR. If you are located in the EEA or the UK, you have the following rights with respect to your Personal Information, subject to certain exceptions and limitations under applicable law: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object, rights relating to automated decision-making, and right to withdraw consent.

To exercise any of the rights described above, please contact us at info@steuler-linings.us. We will respond to your request within one (1) month, though this period may be extended by up to two additional months for complex or numerous requests.

Right to Lodge a Complaint. If you are located in the EEA or the UK, you have the right to lodge a complaint with the relevant supervisory authority. For UK residents, the relevant authority is the Information Commissioner's Office (ICO) at ico.org.uk. A list of EEA supervisory authorities is available at edpb.europa.eu.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Website is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us so we can take appropriate steps to delete the information.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites (including the Steuler Group parent website). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Steuler Linings Corp. is a U.S.-based subsidiary of a German parent company (Steuler-KCH GmbH). Data you provide may be transferred to and processed in the European Union and Germany. Where required, we use appropriate safeguards for international transfers of personal information, which may include contractual protections such as Standard Contractual Clauses or other legally recognized transfer mechanisms. By using our Website, you acknowledge this possibility.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us:

Steuler Linings Corp.
150 North Michigan Avenue, 35th Floor
Chicago, Illinois 60601
Phone: +1 (330) 418-4374
Email: info@steuler-linings.us

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.